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Travis Franklin was a salesman for Coca Cola Bottling Company in Tennessee for 12 years, after relocating from Utica, Kansas. After that many years of having a job and longing for a career, he put an end to sales and went into the HVAC trade; something he had been interested in for a long time. Travis is a Total Tech graduate and fully believes in the school and the programs it teaches. He was an HVAC technician working at Hiller Plumbing Heating Cooling Electrical when he was offered the position of HVAC Instructor at Total Tech. Travis jumped at the opportunity, as he was going to be in music education and was just shy of his Bachelor’s degree, but life happened and he had to change directions, so he didn’t get to fulfill that goal. He now has the opportunity with Total Tech to see that goal come to fruition, and help others learn the trade that he is so passionate about.
Travis is married and has 5 children. He loves music and at one time had dreams of becoming a professional musician in Nashville, but is now satisfied making music in his spare time with his band. Total Tech is very fortunate to have such a caring and giving Instructor and he is greatly appreciated by the team.
Billy Edwards is an honors graduate from Miller-Motte Technical College where he completed the program in HVAC/R in 2009. He is also a Tech Level 5 graduate of Total Tech. Billy has grown up around the HVAC/R trade with family members being in the business. He has a background working in light commercial, and has also had experience in commercial refrigeration. He has been working on residential systems for the past 5 years, along with doing some technical and communications training. Billy is passionate about improving the way that the public views HVAC/R technicians and wants to make a difference to the industry, which makes him a great fit as an instructor at Total Tech. He fully believes that by teaching technicians how to treat their customers with honesty, integrity, and professionalism it will raise the bar on customer satisfaction.
Dale Stephenson has been in the HVAC industry for the past 37 years, He spent 27 years in the HVAC Installation area where he gained expert knowledge through his experience. During his tenure he worked in new construction and completed system changeouts on existing homes. He spent 10 years as an HVAC Service Technician where he completed diagnostics and repairs, along with maintenance of HVAC systems. Dale’s passion for the trade and his desire to pass some of his expertise on to the next generation of technicians makes him an invaluable asset to Total Tech